First Note:
Before you read our Privacy and Cookie Policies, Dental GB LLC wants to clarify and ensure all its visitors that our privacy policies, the collection and management of your personal data, as well as the use of third party apps for different data gathering processes are in full compliance with the General Data Protection Regulation (GDPR) and also in full compliance with the Albanian law no. 9887 of 10.03.2008 “On the protection of personal information”.
GDPR was implemented by the European Union on May 25th, 2018 for the protection of personal data of EU and EEA citizens and it also defines the rules companies should follow for the transferring of EU and EEA citizens’ personal data outside of these two zones.
Second Note:
Dental GB LLC (shpk) headquarters are located in Tirana, Albania and Dental GB clinic protects the privacy and personal data of individuals according to the Albanian Law no. 9887 of 10.03.2008 “On the protection of personal information” and in full compliance with the GDPR.
You can read & download the Albanian Law “On The Protection of Personal Data” here
OUR PRIVACY & COOKIE POLICIES
FULLY COMMITTED TO PROTECT YOUR PERSONAL DATA –Dental GB LLC (shpk) will be known as the ‘Controller’ of the personal data users provide to us. We gather, manage and store your data in full compliance to the GDPR and the Albanian Law no. 9887 of 10.03.2008 “On the protection of personal information”.
The website dentalgb.com wants to inform its visitors that in this website they may be asked to fill different contact forms. These forms require users to provide personal data such as name, phone number, email, country of residence, etc.
In this privacy policy you will be fully informed on the following topics:
- All types of personal data that Dental GB collects
- What are cookies and how does Dental GB collect them
- Who processes personal data at Dental GB
- What legal basis allows Dental GB to collect user data
- What are the purposes of collecting your personal data
- How long does Dental GB store your personal data
- If Dental GB transfersyour data internationally
- With what third parties Dental GB shares the data
- Your rights on the personal data possessed by Dental GB
- How you’ll be informed when Dental GB changes its privacy policies
- All types of personal data collected, managed and stored by Dental GB
Dental GB collects personal data of its users via these forms:
Website
Dental GB website, known as “dentalgb.com” and “www.dentalgb.com” collect personal data from its visitors in the following ways:
- Cookies – Cookies are small text files stored in your computer when you visit our website.
- Your personal data that you voluntarily provide through the Live Chat form (by tawk.to), through the Reservation Form (found in the Contact page), through Whatsapp chat and also through our official phone number and email.
- Google Analytics – Dental GB has installed and uses Google Analytics in order to get general information from the total of website visitors such as country of residence, average age, interests, etc.
Social Media
Dental GB uses Facebook, Messenger, Whatsapp, Instagram, Twitter and LinkedIn (personal and company page) to communicate directly with individuals who show interest in our services and to promote its products/services.
The personal data that individuals provide to us via these online communication forms are gathered, stored and protected ONLY by Dental GB LLC safely in our private database and may be used in the future for marketing purposes (email marketing through Newsletters (Mailchimp), Facebook marketing and direct email marketing via Gmail).
What type of personal data we gather from users? We collect your name, surname, email address, phone number and home address – if you have voluntarily provided these personal data in order to help us provide better and faster services to you.
- What are cookies and how does Dental GB collect them
Cookies are small text files stored in your computer when you visit our website. Cookies register your actions in our website and remember your choices when you re-visit our website in the future.
For example, if you visit our website and choose to read the Albanian language web version, this action is registered in your browser (Google Chrome, Firefox, Bing, Yahoo, Internet Explorer or other).
Your browser remembers this action and when you re-visit our website, you will be immediately redirected to the Albanian language web version.
- Who processes personal data at Dental GB
Dental GB LLC collects, manages and stores your personal data in full compliance with the Albanian law no. 9887 of 10.03.2008 “On the protection of personal information” and with the GDPR.
The only entity responsible for collecting the personal data users provide in the reservation form of “dentalgb.com” is Dental GB LLC. The reservation form has been created from scratch by our web master and all the information provided through the form is registered directly in our private database inside our website.
We may also collect your personal data through third party apps such as Google Analytics, Gmail, Live Chat by tawk.to and Whatsapp. You can read the Privacy Policies of Google here, tawk.to here and Whatsapp here.
All the personal data collected from our website gets processed and used only by Dental GB LLC and none of its third party apps.
- What legal basis allows Dental GB to collect user data
Dental GB LLC collects, manages and stores your personal data in full compliance with the Albanian law no. 9887 of 10.03.2008 “On the protection of personal information” and with the GDPR.
- What are the purposes of collecting your personal data
We collect your personal data with the intention to:
- Provide a better website experience for you
- Register you as a potential patient in our database
- Register you in our email database for sending you future newsletters about the latest offers, discounts, our new products or services, etc.
- Contact you directly via email or telephone during the time you are taking services in our clinic.
- How long does Dental GB store your personal data
We might store your personal data for an unspecified period of time and we will immediately remove all your personal data if you no longer want Dental GB LLC to use your data.
- Does Dental GB transfer your data internationally
Never! It is strictly prohibited to use, transfer or modify the personal data of “dentalgb.com” users or social media followers for other purposes except the ones mentioned in topic number 5 (five) above.
Please read Topic 5 to get informed about why and when Dental GB uses your personal data (name, surname, email, phone number, etc.)
- With what third parties Dental GB shares the data
Dental GB LLC does not share the personal data of its website users or social media followers with any third party. We use Google Analytics, Gmail, tawk.to and Whatsapp as third party apps which are committed to ensuring privacy and protection of your personal data.
Dental GB LLC is not responsible for the personal data that these third party apps might gather legally or illegally.
You can read the Privacy Policies of Google here, tawk.to here and Whatsapp here.
- Your rights on the personal data possessed by Dental GB
Website users that have provided personal information through all the contact forms found at “dentalgb.com” have the right to require modification or deletion of their personal data from our website / databases.
- How you’ll be informed when Dental GB changes its privacy policies
If and when Dental GB changes it’s privacy policy or terms of service, you will be notified with a disclaimer on the top or the bottom of the website. You will be asked to read carefully our new Privacy Policies and accept them if you find them reasonable.
For every suggestion that would help us improve our Privacy Policies, please get in touch with us at [email protected]